Submit terms

  • The product must be returned within 14 days of purchase to receive a full refund.

  • The product must be returned in the original packaging.

  • If the electric bicycle appears to be used or damaged, the product cannot be returned.

  • ZOLO covers the shipping costs if the product is returned.

  • ZOLO is not responsible for the product until it has been returned to the seller.

  • You are responsible for the product if it is lost on the way to us.